Debit Card Fraud Alerts
To help protect customers against debit card fraud, Fairport Savings Bank has enhanced our fraud alert system. Now, when a transaction on your debit card appears to fall outside your usual spending patterns, an alert is created. A fraud analyst or automated voice system will then contact you by phone at your home or office to verify whether you authorized this transaction, which does not fit your historical card spending behavior. Part of the verification will be to ask you to confirm the last 4 digits of your Social Security number on file.
If we are not successful contacting you, a decision will be made to block future transactions until you can be reached for confirmation. Therefore it is important you provide us with your most up-to-date phone numbers. This is part of our continuing effort to provide you with the best protection available when using your debit card. We hope you enjoy the peace of mind that comes with knowing your card carries state-of-the art security features. If you have any questions about this security upgrade, please contact your local Fairport Savings Bank branch office.
