Enter your user ID
Yes. You must be enrolled in online banking.
Log on to online banking as usual. Click the Payments tab, and then click on the Bill Payments button. You will be automatically enrolled and can begin using the service immediately.
You can make payments to anyone within the United States with the exception of tax payments and court ordered payments.
Payments can be made from any active Fairport Savings Bank checking account that you have connected to online banking. You can select the checking account you would like to make the payment from.
Yes. When making a payment, select the account you would like to use from the Pay From drop-down menu and check the Make Preferred Account box. After you process the payment, this will be your preferred account.
When a bill payment is set up, it will go into a Processed status. This means that the approved payment instruction has been received and is ready to pay the bill in one of three ways:
When making a payment, CheckFree will pre-fill the earliest available payment date. This is the soonest that your payee will receive the payment. This can be determined using the calendar in CheckFree.
You will be able to select that earliest pay date or any of the other available dates (excluding weekends and holidays) on the calendar. For some payees, there are options to process payments as same-day or next-day payments. Applicable fees will be displayed when you select these days on the calendar.
Yes. Thanks to the CheckFree Guarantee, payments will make it to the payee on time.
Yes. The cut-off time is the time by which the payment must be scheduled to ensure it is processed on the current day. For regular payments, the cut-off time is 10:00 p.m. and for overnight checks, the cut-off time is 4:00 p.m. Payments scheduled after the cut-off time cannot begin processing until the next processing date.
Yes. You can change or cancel a regular payment any time prior to the payment moving to the Processed status.
To research a payment, select the Bill History screen. Locate your payment on the Bill History screen and review the Status column. The status of a payment could include paid, pending, processing or cancelled. A payment is Pending after you have scheduled it but before it begins processing. It is listed as Processing when it is being sent to the payee. Paid will display when the bill has been paid.
If a payment is returned due to insufficient funds, a second attempt will be made within 1-2 business days. If it is returned a second time for insufficient funds, your bill payment service will be suspended. CheckFree will then contact you to recover the funds.
CheckFree offers multiple security layers to ensure that all of your information is protected. Your user name and password are unique to you—the same as online banking.
E-bills are bills or statements that are received electronically by CheckFree from your payee. If you choose to utilize an e-bill, it will replace the paper bill you receive from your payee.
E-bills are stored in a central location with your payment information. You can review and pay your bills in one step. CheckFree also offers e-bill reminders. This will help you manage your bills and prevent them from being late.
No. It is a free service to our customers.
Yes. For the most part, payees will send the bill on the cycle you are accustomed to and you will receive your bill by the day you typically have.
No. Not all payees offer this option.
Log on to CheckFree. From the main screen you will see the e-bills icon next to any payee that is offering e-bills. Select the icon next to the payee and follow the steps to select this option.
When you activate e-bills for a payee, you can activate automatic payment (for the e-bills) after your first e-bill arrives.
Overnight Check: $14.95
Same Day Bill Payment: $9.95
Account to Account: FREE
Contact CheckFree’s Customer Service at 1-844-767-9561.