Mobile Banking allows you to access account information using three different options depending on your preference and the capabilities of your mobile device: 1) the browser (Mobile WEB) on your mobile device, 2) the Mobile downloadable App, or 3) Mobile Text Banking.
No. With the App and Mobile Browser, you can:
Our FSB Mobile Banking service is free. However, there may be charges associated with text messaging and data usage on your mobile device. Check with your wireless device carrier for more information.
Contact your mobile provider for support with any of these steps.
Any mobile device that is capable of sending and receiving texts.
Yes. You can use any number of compatible mobile devices for our Mobile Banking service.
You can deactivate your device in Mobile Banking. Log on to Online Banking and click the Account Services Tab. Select Requests and then Mobile Banking Enrollment to access your Mobile Banking preferences. Locate the phone number and select the option Stop using this device for Mobile Banking.
We support all the popular U.S. wireless device carriers, including AT&T, Sprint, T-Mobile, and Verizon.
A text messaging and/or data plan is highly recommended, as text and data usage can become expensive without them. If you do not have a data plan, please check with your wireless carrier for more information regarding these services. Please note that you are responsible for any charges incurred from your wireless provider.
Yes, you do need to use our Online Banking service to use FSB Mobile Banking. Your FSB Mobile Banking user ID will be the same as your Fairport Savings Bank Online Banking user ID.
Yes. The questions you set up in Fairport Savings Bank Online Banking will be the same questions you are asked through FSB Mobile Banking.
The 128-bit SSL encryption protects your information as it travels from your mobile device to Fairport Savings Bank. The 128-bit SSL encryption technology is the same encryption that safeguards Internet traffic for secure web applications.
FSB Mobile Banking offers the same security features and protection as our other online services, including encryption and security questions. FSB Mobile Banking users are protected by:
Follow these simple steps to register for FSB Mobile Banking services:
Log in to Fairport Savings Bank Online Banking
Once you register, there is an option to send a link to your device. This link will direct you to the downloadable application in the App Store. You can also search the App Store for our app.
Search the Apple App store, Google Play Market or Amazon app store for either Fairport Savings Bank–Mobile, or Fairport Savings Bank–Mobile for Tablet.
Activation is a one-time process that helps ensure your security. After you enroll a mobile device for Text Banking or the Mobile WEB, you will receive an activation code, which will be required to begin using Text Banking or the Mobile Browser on your device.
You can access the same accounts that are viewable through online banking including checking, savings, CDs and loans.
Mobile Check Deposit allows you to deposit a check by taking a picture of the front and back of the check with your mobile device.
Checks must be endorsed with your signature and the wording For mobile deposit only. If this endorsement is missing, the deposit will not be accepted.
Select the Deposit button in your Mobile Banking app, then follow the prompts on the screen.
Once you have reviewed and submitted your check, the result of your submission will display on the screen. Deposit Pending means that the check was successfully submitted to Fairport Savings Bank. Deposit Failed means that there was an issue with the check. The screen will also tell you how you can correct the issue.
Deposits submitted by 3:00 p.m. will generally be available on the next business day.
The status of any check deposit can be viewed by selecting the Deposit button and viewing the Deposit Check History.
You will need to keep the paper check until the funds are deposited to your account. If there is an issue with the deposit, you will want to keep the check so you can resubmit it.
No, it is a free service for FSB Mobile Banking users.
Yes. You are limited to a total of $4,000.00 per deposit and per day.
A Mobile Check Deposit history is available for 90 days. You can view images of the checks you deposited for 45 days.
Select the Payments button inside the app. On a mobile phone, select Make a Payment. On a tablet, select Companies and Bills. Instructions will appear on your screen.
This number notifies you of the number of e-bills that are currently due and need to be paid.
No. New Payees need to be set up through CheckFree within online banking on a PC (laptop or desktop).
If the payment hasn’t started to process, you can edit or cancel the payment. To do this on the mobile phone app, select Payments and then Manage Scheduled Payments. To do this on a tablet, select Payments, Companies and Bills and then Scheduled Payments.
Use the Popmoney feature by selecting the Payments button inside the app. Next, select Pay a Person and from here you can either set up a new contact or select a contact that you have previously made payments to. Instructions will appear on your screen to complete the payment. (See our Popmoney FAQs for information related to Popmoney.)
Select the Payments button inside the app. Next, select Deposit and then Receive Money from People. From here you can accept any payments that have been sent to you.
In the Payments screen, select View Payments to People. From here, you will see the status of your payment.
Instant Balance is a feature that provides you with a read-only view of your chosen account balances without having to log in to the app.
Before logging into Mobile Banking, select the Instant Balance icon on the top right corner of the app. Click Log in and Set up. After logging in, Instant Balance settings will appear. Toggle the Instant Balance slider to the on position and your eligible accounts will be displayed. You can select up to 6 accounts to view in Instant Balance.
After logging in to the app, select More and then Instant Balance Settings. From this menu you can change the viewable accounts or disable the feature entirely.
Go to https://secure-fairportsavingsbank.com/SignOn/forgotpassword.aspx.
Call any Fairport Savings Bank branch and branch personnel will be happy to assist you.
Text Banking gives you access to your accounts via text (SMS) messages on your device. It’s a fast, easy way to look up account balances or recent account history by sending a text command to a designated number that goes directly to Fairport Savings Bank’s Text Banking system.
All text messages should be sent to 61539.
All text messages should start with FPTB.
Yes, you can add additional devices by:
No. You will only receive messages when you specifically request them with one of the Text Banking commands.
FUNCTION COMMAND DESCRIPTION
Balance BAL Summary of available balances for all accounts
History HIST + Nickname Summary of recent transactions for that account
Example: HIST CK1
Help HELP Help content for Text Banking
Stop STOP De-activate all Fairport Savings Bank text services
Typically you will receive a text message within a few minutes after enrolling; however, sometimes mobile carriers experience delays that slow down text-message delivery. While waiting, make sure your mobile device has a wireless signal. In addition, be sure you entered the correct mobile device number on the enrollment site. If you still do not receive it, contact your wireless carrier to be sure text messaging is enabled on your mobile device.
If you get a new device or change device numbers, be sure to return to the FSB Mobile Banking screen within Online Banking to update your device profile. We recommend removing your old device and re-enrolling your new device.
If you do not receive a confirmation message due to a lost signal, you may verify a transaction by logging back into FSB Mobile Banking. If you need assistance please contact a Customer Service Representative at 585-223-9080.